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Don't steam your carpets, clean your carpets!


With so many carpet cleaning companies available, it's tough to decide which one you should hire. You obviously want quality, but how do you know which place to choose? Here are seven things you should know about a carpet cleaning company before you hire them.

7 Things You Should Look for in a Carpet Cleaning Company

There are many carpet cleaning services available in Orem, all varying in cleaning methods, prices, and results. How will you be able to tell if you’ve made the right choice when choosing your carpet cleaner? There are plenty of ways to tell if you’re going to be receiving a good service, all you need to do is look for the signs that Utah County Cleanpro suggests for you in this post. Or you can simply call them for a guaranteed excellent result in Orem.

Certifications and Training

A good carpet cleaning company should hold the Carpet Cleaning Technician certification by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). It proves how serious and prepared the cleaning company is to perform a carpet and upholstery cleaning job. You should also ask the company about the kind of classes and training that their technicians receive. You don’t want to end up hiring an amateur that might only end up damaging your floors and carpets.

Look for Experience

There’s nothing better than experience when it comes to carpet cleaning. A company that has been in the business for a long time knows all about stain removal, dealing with different types of fabrics and fibers, and which cleaning methods work best for each type of carpet. A professional cleaner with experience remains in the business because they always deliver an excellent service.

Read the Reviews

You won’t get better insight into a carpet cleaning company’s job than by learning what their clients think about them. Before you let any random strangers into your home to do any work, do background research. Ask friends or neighbors if they know the company and if they’ve used their services in the past. Check online for customer reviews; one or two bad reviews are fine, but many negative reviews raise a red flag. If you can’t find any information online, don't be afraid to ask the company for references.

Carpet Cleaning Method and Products Used

There are many different ways to clean a carpet, and not all of them work the same way for every carpet or home. One thing is for sure, any carpet cleaning method the company uses should be able to: remove dry soil, extract soil, groom the carpet, remove hair and other particles, and completely dry the area. You should also ask about the type of products and chemicals they use to clean. Choose a carpet cleaner that uses environmentally friendly products that won’t affect the quality of your air at home or release toxic chemicals that might affect you and your family members. Utah County Cleanpro uses the CLEANPRO® Carpet Cleaning System, an exclusive cleaning method. Their cleaning solution is eco-friendly and biodegradable. You can call them at (801) 884-8762 to learn in detail about what it consists of and how it can help your carpets.

The Price and What It Includes

You obviously need to ask for the price before you hire a service. If the price sounds too good to be true, it probably is. Remember you always get what you pay for, so don’t go for the cheapest option. It might seem like a great deal initially, but you might end up having to pay more than what you expect. Carpet cleaning involves more than just cleaning. It involves expensive and high-quality cleaning products and moving heavy furniture. Any extra treatments, such as enzymes for pet stains and carpet protection application, often cost moe. Don’t make the mistake of asking for an estimate for each room without measuring the area. Room sizes can vary and the price can end up being drastically different.  Be sure that everything you’re paying for is mentioned in the quote before hiring any carpet cleaning company.

License and Insurance

Ask the company or check on your local government website if the company is licensed and insured. If any unfortunate incident were to happen while the cleaners are at your house, the company will need to pay to fix the issue or compensate the worker in case they got hurt.


A reputable carpet cleaning company should be held accountable for their service. If you are unsatisfied with their results, you should be able to get your money back. A company that provides money-back guarantees is one that should be trusted because they are proud of the work they perform. Some companies only offer limited guarantees, and that’s not what you should settle for. Before you hire a carpet cleaning company, be sure to ask about their money-back guarantee and its time frame. If they do offer any, it must be included in the written quotation.

Trust Utah County Cleanpro for the Best Carpet Cleaning Service in Orem

Call Utah County Cleanpro and learn all about their experience and services. They will tell you about their unbeatable CLEANPRO Carpet Cleaning System and what you can do to care for your upholstery and carpets after they leave. Schedule your carpet cleaning and upholstery cleaning appointment in Orem by calling them at (801) 884-8762.

Contact Shawn Foster
(801) 884-8762

Clean green with Cleanpro!